P

How it works.

Five clear steps. The same process across all projects, adapted to each scope.

Timelines start when we have the complete brief and any required source materials.

01
Brief & Discovery

A project document goes back and forth to get the scope right. If there is no existing brief, we create one on a 30-minute intake call. The brief defines audience, conversion goal, existing materials and any constraints.

02
Research & Analysis

We research how the target reader describes the problem the product or service solves. Competitor copy, customer language, existing reviews. This produces a language brief that informs every word in the draft.

03
Draft & Strategy

A first complete draft arrives with a strategy note explaining the key decisions. The note covers headline logic, structure choices and any areas where the brief was ambiguous and how we resolved them.

04
Revision & Refinement

One revision round is included in all packages. Revisions are brief-aligned changes. A change of direction is a scope conversation. Revision notes should be specific and reference the brief where possible.

05
Delivery & Handover

Final files in agreed format with a terminology note documenting key decisions. For clients with multiple projects, this note builds into a project glossary that ensures consistency across all future copy.

Standard timelines

Standard
10 business days
Up to 6 pages of website copy plus a brand voice summary.
Foundation
5 business days
Up to 3 pages of website copy or one landing page.
Complete
4-5 weeks
Full brand copy system: web, email, social and sales.

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